Question 1

What is CrawlSage?

Accepted Answer

CrawlSage is an autonomous AI SEO engineering platform. It crawls your website, detects technical issues, generates production-ready code fixes, and automatically deploys them to optimize your search rankings.

Question 2

How does CrawlSage work?

Accepted Answer

Our agent crawls your website's public HTML, runs standard SEO audits, sends issues to our AI logic models, generates target code patches (like JSON-LD, metatags, canonicals), and pushes them directly via native integrations after your approval.

Question 3

Who should use CrawlSage?

Accepted Answer

It is designed for website owners, marketing managers, agencies, and SaaS teams who want to automate technical SEO audits and code fixes without writing code manually.

Question 4

Is CrawlSage free to use?

Accepted Answer

We offer a free tier with daily complimentary credits. Paid subscription plans and one-time credit packages are available for larger crawl volumes and advanced AI features.

Question 5

How do I create an account?

Accepted Answer

Click the 'Get Started' or 'Log In' button in the top right. You can sign up instantly using your Google account or by receiving a secure verification link via email.

Question 6

Do I need coding knowledge to use CrawlSage?

Accepted Answer

No. The AI writes all code changes for you. You only need to review the visual diffs and click 'Apply' to deploy the recommendations to your website.

Question 7

How do I configure my first website?

Accepted Answer

Once logged in, go to the Websites panel, click 'Add Website', enter your domain name, and follow the simple connection verification instructions.

Question 8

How are website audits performed?

Accepted Answer

Our bots fetch your pages sequentially to examine header structures, canonical urls, microdata validation, indexability tags, redirects, and missing keywords.

Question 9

How long does a website audit take?

Accepted Answer

Small sites take less than a minute. Large domains with thousands of pages might take up to 10 minutes depending on your set crawl rate limit constraints.

Question 10

Can I audit multiple websites?

Accepted Answer

Yes. You can manage and audit multiple domains under a single account dashboard. Limits vary depending on your selected tier or credit plan.

Question 11

What technical SEO issues can you detect?

Accepted Answer

We detect missing canonicals, duplicate page headers, broken link structures, raw status rejections, missing alt attributes, meta content mismatches, and JSON-LD schema failures.

Question 12

Does CrawlSage monitor site changes automatically?

Accepted Answer

Yes. CrawlSage schedules routine checkups to inspect structural parameters, alert you on anomalies, and verify deployed tags remain intact.

Question 13

What is the page limit for a single audit?

Accepted Answer

By default, free crawls scan up to 100 pages. Subscriptions increase this limit up to 10,000 pages per audit run, custom-configurable in settings.

Question 14

Will audits affect my site loading speeds?

Accepted Answer

No. The crawler behaves like a search engine bot, fetches pages sequentially, and requests minimal assets, meaning site users experience zero performance drop.

Question 15

How does the AI generate recommendations?

Accepted Answer

Our models ingest the HTML anomalies, matches them against Google guidelines, and synthesizes precise markup tag remedies ready for injection.

Question 16

Can the AI automatically deploy code changes?

Accepted Answer

The AI only applies changes after your explicit dashboard approval. You can inspect, edit, or reject any recommendation before it goes live.

Question 17

Are AI recommendations guaranteed to be correct?

Accepted Answer

While highly accurate, you should always review recommendations. CrawlSage automatically tests syntax and page response before finalizing any deployment.

Question 18

Does CrawlSage guarantee top Google rankings?

Accepted Answer

No. Search rankings depend on content quality, backlink health, search demand, and competitive activity. We guarantee your technical SEO tags comply with standards.

Question 19

Can I edit the code generated by the AI?

Accepted Answer

Yes. You can edit any generated metadata or schema markup tag values directly in the comparison review panel before approving the deployment.

Question 20

How are fixes validated after deployment?

Accepted Answer

CrawlSage executes a post-deployment crawl to scan the live DOM and ensure the correct tags have been injected without errors. If validation fails, changes are auto-rolled back.

Question 21

Which plan is best for me?

Accepted Answer

For individual blogs, the Starter Tier is sufficient. Agencies and active business sites should choose the Growth or Pro tier to benefit from high crawl volume and automatic scheduling.

Question 22

Can I upgrade or downgrade my plan at any time?

Accepted Answer

Yes. You can change your subscription tier in the Billing section of your settings panel. Downgrades apply at the end of your current billing cycle.

Question 23

Is there a free trial for paid tiers?

Accepted Answer

We offer a 7-day free trial on the Starter plan. You can cancel at any time during the trial without incurring charges.

Question 24

Do unused credits expire?

Accepted Answer

Credits included in monthly subscriptions expire at the end of the billing cycle. Credits bought as add-on packages remain in your balance forever.

Question 25

Do you offer refunds?

Accepted Answer

We offer a 14-day refund window for annual plans if your usage is under 10% of the plan limits. One-time credit packages are non-refundable.

Question 26

Do you offer discount options for charities or non-profits?

Accepted Answer

Yes. Please contact our support team with your registration credentials to receive a 30% discount on standard subscriptions.

Question 27

Which payment methods are supported?

Accepted Answer

We support major credit cards, debit cards, UPI, Google Pay, Apple Pay, and secure bank wire transfers through our payment gateway.

Question 28

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription instantly in your account settings. You will retain access to your plan features until the current billing period expires.

Question 29

Where can I download my invoices?

Accepted Answer

Invoices are emailed automatically upon payment. You can also view and download historic statements under the Billing history dashboard.

Question 30

Is GST/VAT included in the price?

Accepted Answer

Listed prices exclude GST/VAT. Tax is calculated based on your jurisdiction and displayed clearly during checkout before finalized payments.

Question 31

Can I add corporate billing details to my invoices?

Accepted Answer

Yes. You can save your company name, address, and local tax identifiers (GSTIN/VAT) in your billing profile to have them rendered on invoices.

Question 32

What happens if a payment fails?

Accepted Answer

We retry failed payments three times over 7 days. Your account remains active during this window. If retries fail, the subscription defaults to the free tier.

Question 33

How do I reset my password?

Accepted Answer

Since CrawlSage uses secure passwordless email links and Google OAuth login options, there are no passwords to reset or manage.

Question 34

Can I delete my account?

Accepted Answer

Yes. You can delete your account under your settings page. This permanently deletes your personal profile, credentials, and crawls.

Question 35

Can I change my registered email address?

Accepted Answer

For security, you must contact our support team from your current email address to verify identity and migrate data to a new address.

Question 36

Can I invite team members to my workspace?

Accepted Answer

Yes. Team seat invites are supported on Growth, Pro, and Enterprise tiers. You can manage roles and access scopes from the dashboard.

Question 37

How do I transfer workspace ownership?

Accepted Answer

You can transfer ownership to another team member directly from the Workspace settings page by inputting their registered email.

Question 38

Is my website and database connection encrypted?

Accepted Answer

Yes. All data in transit uses TLS 1.3 encryption. Internal credentials, secrets, and database entries are encrypted at rest with AES-256.

Question 39

Who can access my site's metrics?

Accepted Answer

Only users explicitly added to your workspace and authorized system processes providing audits can access your analytics reports.

Question 40

Do you sell site metadata to third parties?

Accepted Answer

No. We never rent, share, or sell your website, keyword, crawl metrics, or user metadata details to third parties.

Question 41

How do you protect websites during code injection?

Accepted Answer

Our WordPress plugin uses sandbox testing to test tags. If page render issues or schema syntax drops occur, adjustments rollback instantly.

Question 42

Are your servers compliant with security standards?

Accepted Answer

Our infrastructure is hosted on ISO 27001 and SOC 2 certified cloud platforms with continuous security audits and firewall updates.

Question 43

How is my personal information used?

Accepted Answer

We use account details strictly to provide service functionalities, manage invoicing, communicate alerts, and deliver support logs.

Question 44

Where is my data stored?

Accepted Answer

All workspace, crawler configs, and audit reports are stored on secure cloud database clusters located in server facilities in Europe.

Question 45

Can I request complete deletion of all my logs?

Accepted Answer

Yes. Deleting your account automatically triggers complete erasure of audit data, domain lists, and billing logs from active databases.

Question 46

Is CrawlSage compliant with GDPR?

Accepted Answer

Yes. We fully comply with GDPR standards, offering cookie choices, data deletion rights, and secure processing agreements.

Question 47

How does the WordPress integration work?

Accepted Answer

Install our native plugin, insert your connection key, and CrawlSage will dynamically serve SEO metatags and JSON-LD schema headers directly.

Question 48

Do you support Shopify stores?

Accepted Answer

Yes. Our Shopify app (available in the App Store soon) allows you to authorize page crawl audits and sync metadata modifications seamlessly.

Question 49

How do I integrate CrawlSage with Webflow?

Accepted Answer

For Webflow sites, you copy our custom integration snippet and paste it into your site header settings to enable live audits and automated updates.

Question 50

Can I use CrawlSage with Next.js or raw HTML websites?

Accepted Answer

Yes. Our webhook alerts and API configurations allow Next.js developers to fetch optimized SEO data dynamically at compile or build time.

Question 51

What happens if I disconnect the WordPress plugin?

Accepted Answer

If disconnected, your site instantly reverts to its default SEO headers. Deployed AI fixes are no longer active until reconnected.

Question 52

Do you offer custom Enterprise plans?

Accepted Answer

Yes. We provide custom SLAs, dedicated database instances, high-frequency crawl options, and premium account support configurations.

Question 53

Do you sign corporate Data Processing Agreements?

Accepted Answer

Yes. We provide standard DPAs for European and international companies to comply with regulatory requirements upon request.

Question 54

Do you support multi-client Agency accounts?

Accepted Answer

Yes. Our Agency portal allows managing client sites under separate workspaces, setting team permissions, and downloading white-label PDF reports.

Question 55

Is single sign-on (SSO) supported?

Accepted Answer

Yes. SAML SSO, Okta, and Azure AD authentication options are available as custom configurations under our Enterprise subscriptions.

Question 56

When will the Developer API be available?

Accepted Answer

The developer API is currently in private beta testing. We plan to release public REST API endpoints and webhooks in Q4 2026.

Question 57

Will you support custom webhook alerts?

Accepted Answer

Yes. Developers will be able to register webhook URLs to receive instant alerts when page crawls detect critical indexing or tag drops.

Question 58

Do you plan to release white-label agency client portals?

Accepted Answer

Yes. White-label setups allowing you to map custom domain portals and brand dashboard layouts are on our development roadmap.

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