1. Introduction
Welcome to CrawlSage.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and NGOFeed Digital Solution Private Limited("Company," "we," "our," or "us"), the owner and operator of the CrawlSage platform.
CrawlSage is an AI-powered SEO auditing and website optimization platform designed to help businesses, agencies, developers, marketers, and website owners analyze, monitor, and improve their websites through automated crawling, technical SEO analysis, AI-powered insights, and related optimization tools.
These Terms govern your access to and use of the CrawlSage website, dashboard, applications, APIs, AI-powered features, reports, subscriptions, and all related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.
2. About the Company
The Services are owned and operated by:
NGOFeed Digital Solution Private Limited
Corporate Identification Number (CIN): U62099DL2024PTC435623
GSTIN: 07AAJCN8222D1ZK
Registered Office:
HNO-L-4, 1st Floor, Gaffar Manzil Part 2, Jamia Nagar, New Delhi, South Delhi – 110025, Delhi, India
Website: https://crawlsage.com
Support Email: support@crawlsage.com
Legal Email: legal@crawlsage.com
For the purposes of these Terms:
- "Company," "we," "our," or "us" means NGOFeed Digital Solution Private Limited.
- "CrawlSage" means the software platform and related products operated by the Company.
- "Services" means the CrawlSage website, dashboard, APIs, applications, AI features, reports, subscriptions, and related offerings.
- "User," "you," or "your" means any person or organization accessing or using the Services.
3. Your Account
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- Restricting access to your account.
- All activities conducted under your account.
- Providing accurate and up-to-date information.
You must notify us immediately if you believe your account has been accessed without authorization.
4. Services
CrawlSage provides tools that may include:
- AI-powered SEO audits
- Website crawling and analysis
- Technical SEO reporting
- Sitemap analysis
- Structured data analysis
- Page performance insights
- SEO monitoring
- AI-generated recommendations
- Subscription-based features
- Additional features introduced from time to time
We may modify, improve, suspend, or discontinue any part of the Services at our discretion.
5. Acceptable Use
You agree to use CrawlSage lawfully and responsibly.
You must not:
- Violate any applicable law or regulation.
- Attempt unauthorized access to any system or account.
- Upload malware or malicious code.
- Interfere with the operation or security of the Services.
- Abuse or overload our infrastructure.
- Reverse engineer, decompile, or attempt to discover the source code of the Services except where permitted by law.
- Use automated systems to access the Services in a manner that exceeds reasonable usage limits.
- Use the Services to infringe intellectual property or privacy rights.
- Misrepresent your identity or affiliation.
- Use the Services for fraudulent, deceptive, or unlawful activities.
6. Website Analysis
You represent that you have the necessary rights or authorization to submit websites, URLs, or domains for analysis.
You are responsible for ensuring that your use of CrawlSage to analyze websites complies with applicable laws and any contractual obligations you may have.
CrawlSage may refuse or suspend analysis requests that appear unlawful, abusive, or harmful.
7. AI-Generated Recommendations
The Services may provide recommendations generated using artificial intelligence.
AI-generated outputs are provided for informational purposes only and may not always be complete, accurate, or suitable for your specific circumstances.
You are responsible for reviewing, validating, and deciding whether to implement any recommendations.
CrawlSage does not guarantee improved search rankings, traffic, revenue, or business outcomes.
8. Subscription and Billing
Certain features require a paid subscription.
By purchasing a subscription, you agree to:
- Pay all applicable fees.
- Provide valid payment information.
- Authorize recurring charges where applicable.
Subscription pricing, features, usage limits, billing cycles, and renewal terms are described on our pricing pages or during checkout.
Failure to pay applicable fees may result in suspension or termination of access to paid features.
9. Credits and Usage Limits
Certain plans may include usage credits, audit limits, crawl limits, or other resource allocations.
Unused credits may expire in accordance with the applicable plan.
CrawlSage reserves the right to enforce reasonable usage limits to protect platform stability and security.
10. Intellectual Property
CrawlSage and its Services, including software, designs, trademarks, logos, content, documentation, reports, graphics, and underlying technology, are owned by or licensed to CrawlSage and are protected by applicable intellectual property laws.
These Terms do not grant you ownership of any CrawlSage intellectual property.
You retain ownership of the content and website data you submit to the Services.
11. User Content
You grant CrawlSage a limited, non-exclusive, worldwide, royalty-free license to process, store, reproduce, and analyze the information you submit solely for the purpose of providing and improving the Services, maintaining security, complying with legal obligations, and enforcing these Terms.
You represent that you have the rights necessary to grant this license.
12. Third-Party Services
The Services may integrate with or rely on third-party providers, including payment processors, analytics providers, cloud infrastructure providers, and other service providers.
CrawlSage is not responsible for the availability, functionality, or privacy practices of third-party services.
13. Availability
We strive to maintain reliable Services but do not guarantee uninterrupted, error-free, or continuous availability.
Maintenance, updates, technical issues, internet outages, or circumstances beyond our reasonable control may affect service availability.
14. Suspension and Termination
We may suspend or terminate your account or access to the Services if:
- You violate these Terms.
- Your activities pose a security risk.
- Payment obligations remain unpaid.
- We are required to do so by law.
- Continued access could harm CrawlSage or other users.
You may stop using the Services and close your account at any time.
Termination does not relieve either party of obligations that survive termination.
15. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis.
To the maximum extent permitted by applicable law, CrawlSage disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.
We do not warrant that:
- The Services will always be available.
- Reports will be error-free.
- AI-generated outputs will always be accurate.
- Search engine rankings will improve.
- SEO recommendations will achieve specific business results.
16. Limitation of Liability
To the maximum extent permitted by law, CrawlSage and its directors, officers, employees, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to the use of the Services.
Where liability cannot be excluded under applicable law, CrawlSage's total aggregate liability shall not exceed the amount paid by you for the Services during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
17. Indemnification
You agree to defend, indemnify, and hold harmless CrawlSage, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising out of:
- Your use of the Services.
- Your violation of these Terms.
- Your infringement of any third-party rights.
- Your unlawful conduct.
18. Changes to the Services
We may update, modify, replace, or discontinue features of the Services from time to time.
Where reasonably practicable, we will provide notice of material changes affecting paid Services.
19. Changes to These Terms
We may revise these Terms periodically.
When material changes are made, we will update the "Last Updated" date and may provide additional notice where required by applicable law.
Your continued use of the Services after the effective date of revised Terms constitutes acceptance of those changes.
20. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India, unless otherwise required by applicable law.
Nothing in these Terms limits any rights that cannot be waived under applicable consumer protection laws.
21. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies or agreements incorporated by reference, constitute the entire agreement between you and CrawlSage regarding the use of the Services and supersede all prior agreements relating to the same subject matter.
23. Contact Information
If you have any questions regarding these Terms of Service or the Services, please contact:
NGOFeed Digital Solution Private Limited
Product: CrawlSage
Website: https://crawlsage.com
Support Email: support@crawlsage.com
Legal Email: legal@crawlsage.com
Registered Office:
HNO-L-4, 1st Floor, Gaffar Manzil Part 2, Jamia Nagar, New Delhi, South Delhi – 110025, Delhi, India
Corporate Identification Number (CIN): U62099DL2024PTC435623
GSTIN: 07AAJCN8222D1ZK
The Company will make reasonable efforts to respond to legal or contractual inquiries within a reasonable timeframe.
By using CrawlSage, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.