Cookie Policy

1. Introduction

This Cookie Policy explains how NGOFeed Digital Solution Private Limited ("Company," "we," "our," or "us") uses cookies and similar technologies when you visit or use CrawlSage("Platform" or "Services").

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information.

By continuing to use CrawlSage, you acknowledge that cookies may be used as described in this Policy, subject to your browser settings and applicable law.

2. About the Company

This Policy applies to the following Services operated by:

NGOFeed Digital Solution Private Limited

Product: CrawlSage

Website: https://crawlsage.com

Support Email: support@crawlsage.com

Legal Email: legal@crawlsage.com

Corporate Identification Number (CIN): U62099DL2024PTC435623

GSTIN: 07AAJCN8222D1ZK

Registered Office:

HNO-L-4, 1st Floor, Gaffar Manzil Part 2, Jamia Nagar, New Delhi, South Delhi – 110025, Delhi, India

3. What Are Cookies?

Cookies are small text files placed on your device by websites and applications. They help websites remember information about your visit, improve performance, maintain security, and provide a better user experience.

Cookies do not typically contain information that directly identifies you, but they may be linked to information associated with your account or device.

4. Types of Cookies We Use

4.1 Essential Cookies

These cookies are necessary for the operation of CrawlSage.

Examples include:

User authentication
Login sessions
Account security
Load balancing
CSRF protection
Fraud prevention

Without these cookies, certain Services may not function properly.

4.2 Functional Cookies

These cookies remember your preferences to improve your experience.

Examples include:

Language preferences
Theme settings
Dashboard preferences
Recently viewed pages
User interface customization

4.3 Analytics Cookies

Analytics cookies help us understand how users interact with CrawlSage.

Information may include:

Pages visited
Session duration
Device type
Browser type
Geographic region (approximate)
Feature usage
Navigation patterns

This information is generally aggregated and used to improve our Services.

4.4 Performance Cookies

These cookies help us monitor the performance and reliability of the Platform.

They may collect information about:

Page load times
System errors
Feature performance
Website responsiveness
Service availability

4.5 Security Cookies

Security cookies help protect both users and the Platform.

They may be used to:

Detect suspicious activity
Prevent unauthorized access
Mitigate fraud
Protect user sessions
Improve platform security

5. Third-Party Cookies

Some third-party services integrated with CrawlSage may set their own cookies.

These may include providers such as:

Payment processors
Analytics providers
Authentication providers
Customer support tools
Infrastructure and security services

These third parties operate under their own privacy and cookie policies. We encourage you to review their policies before using their services.

6. Why We Use Cookies

We use cookies to:

Keep you signed in
Protect your account
Remember preferences
Improve platform performance
Analyze product usage
Detect abuse and fraud
Enhance security
Deliver a consistent user experience
Improve future features and functionality

7. Managing Cookies

Most web browsers allow you to:

View stored cookies
Delete cookies
Block specific cookies
Block all cookies
Configure cookie preferences

Please note that disabling certain cookies may affect the functionality and availability of parts of the Services.

8. Similar Technologies

In addition to cookies, we may use similar technologies, including:

Local storage
Session storage
Web beacons
Pixel tags
Software development kits (SDKs), where applicable

These technologies may perform functions similar to cookies for security, analytics, and service delivery.

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our Services.

When material changes are made, we will update the Last Updated date. Continued use of the Services after changes become effective constitutes acceptance of the revised Cookie Policy.