Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("Policy") explains the acceptable and prohibited uses of CrawlSage, an AI-powered SEO auditing and website optimization platform owned and operated by NGOFeed Digital Solution Private Limited("Company," "we," "our," or "us").

This Policy forms part of the CrawlSage Terms of Service. By accessing or using the Services, you agree to comply with this Policy.

Failure to comply may result in suspension or termination of your account, restriction of access to the Services, or other action as permitted by applicable law.

2. Company Information

NGOFeed Digital Solution Private Limited

Product: CrawlSage

Website: https://crawlsage.com

Support Email: support@crawlsage.com

Legal Email: legal@crawlsage.com

Corporate Identification Number (CIN): U62099DL2024PTC435623

GSTIN: 07AAJCN8222D1ZK

Registered Office:

HNO-L-4, 1st Floor, Gaffar Manzil Part 2, Jamia Nagar, New Delhi, South Delhi – 110025, Delhi, India

3. Purpose

This Policy is intended to:

Protect the security and availability of the Services.
Ensure fair use of platform resources.
Safeguard other users and third parties.
Prevent unlawful, abusive, or harmful activities.
Maintain the integrity and reputation of CrawlSage.

4. Acceptable Use

You may use CrawlSage only for lawful purposes and in accordance with these Terms.

Examples of permitted use include:

Auditing websites you own or are authorized to analyze.
Monitoring website SEO performance.
Reviewing technical SEO issues.
Generating optimization recommendations.
Managing website projects.
Collaborating with authorized team members (where available).
Using AI-generated insights to improve websites.

5. Authorized Website Analysis

You are responsible for ensuring that you have the legal right or authorization to analyze any website, domain, or URL submitted to CrawlSage.

You must not use the Services to access, crawl, or analyze websites in violation of applicable laws, contractual obligations, or access restrictions.

The Company may refuse or suspend analysis requests that appear unlawful, abusive, or technically harmful.

6. Prohibited Activities

You must not use the Services to:

Illegal Activities

Violate any applicable law or regulation.
Promote unlawful conduct.
Facilitate fraud or deception.
Infringe intellectual property rights.
Violate privacy or data protection laws.

Security Violations

Attempt unauthorized access to systems or accounts.
Circumvent authentication or security controls.
Scan, probe, or test systems without authorization.
Introduce malware, ransomware, viruses, worms, or malicious code.
Disrupt or interfere with the Services or infrastructure.

Abuse of the Platform

Use automated tools to exceed permitted usage limits.
Attempt to overload or degrade platform performance.
Share accounts in violation of your subscription.
Bypass subscription, billing, or usage restrictions.
Reverse engineer, decompile, or attempt to discover the source code of the Services except where permitted by law.

Misuse of AI Features

You must not use AI-generated outputs to:

Mislead users about their origin.
Generate deceptive or fraudulent SEO reports.
Facilitate unlawful activities.
Circumvent search engine policies.
Engage in spam, manipulation, or abusive SEO practices.

7. User Responsibilities

You are responsible for:

Maintaining the security of your account.
Protecting your login credentials.
Ensuring submitted information is accurate.
Keeping payment information up to date.
Complying with all applicable laws and regulations.
Promptly reporting any unauthorized access or security concerns.

8. Fair Use

To ensure reliable service for all users, the Company may implement reasonable limits on:

Website audits
Crawl requests
API requests
AI requests
Storage
Bandwidth
Concurrent jobs
Team members
Other platform resources

Exceeding reasonable usage limits may result in throttling, temporary restrictions, or the need to upgrade your subscription.

9. Monitoring and Enforcement

To protect the Services and comply with legal obligations, the Company may investigate suspected violations of this Policy.

Where appropriate and permitted by law, the Company may:

Issue warnings.
Suspend or terminate accounts.
Limit access to certain features.
Remove or restrict content.
Block abusive activity.
Cooperate with law enforcement or regulatory authorities where legally required.

The Company is not obligated to monitor all user activity but reserves the right to take action when potential violations are identified.

10. Reporting Violations

If you believe this Policy has been violated, you may report the matter by contacting:

Email: legal@crawlsage.com

Please include sufficient details to allow us to investigate your report.

11. Changes to This Policy

The Company may revise this Acceptable Use Policy from time to time.

Material updates will be reflected by updating the Last Updated date.

Continued use of the Services after the effective date of any revisions constitutes acceptance of the updated Policy.

12. Contact Us

For questions regarding this Policy or to report misuse of the Services, please contact: