AI Usage Policy | CrawlSage

1. Introduction

This AI Usage Policy ("Policy") explains how Artificial Intelligence ("AI") features are provided and may be used within CrawlSage, an AI-powered SEO auditing and website optimization platform owned and operated by NGOFeed Digital Solution Private Limited("Company," "we," "our," or "us").

This Policy forms part of the CrawlSage Terms of Service. By using any AI-powered feature of the Services, you agree to comply with this Policy.

2. Company Information

NGOFeed Digital Solution Private Limited

Product: CrawlSage

Website: https://crawlsage.com

Support Email: support@crawlsage.com

Legal Email: legal@crawlsage.com

Corporate Identification Number (CIN): U62099DL2024PTC435623

GSTIN: 07AAJCN8222D1ZK

Registered Office:

HNO-L-4, 1st Floor, Gaffar Manzil Part 2, Jamia Nagar, New Delhi, South Delhi – 110025, Delhi, India

3. Purpose of AI Features

CrawlSage uses AI to assist users in understanding and improving the technical and search engine optimization performance of websites.

Depending on the Services available under your subscription, AI features may include:

SEO audit summaries
Technical issue explanations
Priority recommendations
Content optimization suggestions
Metadata recommendations
Structured data guidance
Internal linking recommendations
Website performance insights
SEO health scoring
Actionable optimization recommendations

The Company may add, improve, modify, or discontinue AI features at any time.

4. How AI Generates Responses

AI-generated outputs are based on information such as:

Website content submitted for analysis.
Publicly accessible website pages.
Crawl results.
Technical SEO data.
User prompts and instructions.
Platform-generated audit data.

AI responses are generated automatically using machine learning technologies and may vary depending on the information available at the time of analysis.

5. Accuracy of AI Output

While the Company strives to provide useful and relevant AI-generated insights, AI outputs:

May contain inaccuracies.
May become outdated over time.
May not identify every SEO issue.
May not reflect recent search engine algorithm changes.
Should not be considered professional legal, financial, tax, or business advice.

To the maximum extent permitted by law, you are responsible for reviewing, validating, and independently evaluating all AI-generated recommendations before implementing them.

6. User Responsibilities

When using AI-powered features, you agree to:

Review AI-generated outputs before acting upon them.
Verify recommendations against your own business requirements.
Ensure that any implementation complies with applicable laws, contracts, and third-party policies.
Use AI responsibly and ethically.

You remain solely responsible for any decisions made based on AI-generated content.

7. Prohibited Uses of AI Features

You must not use CrawlSage AI features to:

Facilitate unlawful activities.
Generate fraudulent or misleading reports.
Circumvent applicable laws or regulations.
Produce content intended to deceive users or search engines.
Promote spam, phishing, malware, or other harmful activities.
Violate intellectual property or privacy rights.
Attempt to reverse engineer, manipulate, or exploit the underlying AI systems.

The Company reserves the right to restrict access to AI features where misuse is identified.

8. AI Limitations

AI technology has inherent limitations.

Accordingly:

AI recommendations may not always be complete.
Different AI models may produce different outputs.
Recommendations may not apply equally to every website.
AI cannot guarantee improved search rankings, traffic, revenue, or business performance.
Search engine behavior is determined by third parties and remains outside the Company's control.

The Services are intended to support informed decision-making and should not be relied upon as the sole basis for business or technical decisions.

9. User Content and AI Processing

To provide AI-powered Services, the Company may process information submitted by users, including website URLs, publicly accessible website content, crawl results, metadata, technical SEO information, and user instructions.

Such processing is carried out in accordance with the CrawlSage Privacy Policy.

The Company does not claim ownership of your website content solely because it is processed to provide AI-powered Services.

10. Third-Party AI Technologies

The Company may use internally developed AI systems or integrate with trusted third-party AI service providers to deliver certain AI-powered functionality.

Third-party AI providers may process data only as necessary to provide the requested functionality and in accordance with applicable contractual obligations and privacy requirements.

The Company remains responsible for managing its Services and selecting appropriate technology providers.

11. Availability of AI Features

AI-powered functionality may be:

Limited by subscription plan.
Subject to usage limits.
Temporarily unavailable due to maintenance or technical issues.
Updated or replaced as technology evolves.

The Company does not guarantee uninterrupted availability of AI features.

12. Intellectual Property

The AI technologies, software, models, prompts, workflows, and related systems used to operate CrawlSage remain the intellectual property of the Company or its licensors.

Nothing in this Policy transfers ownership of the Company's intellectual property to users.

You retain ownership of the content you submit through the Services, subject to the licenses granted under the Terms of Service.

13. Disclaimer

AI-generated outputs are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, the Company makes no representation or warranty regarding:

Accuracy.
Completeness.
Reliability.
Suitability for any particular purpose.
Achievement of SEO or business outcomes.

Implementation of AI-generated recommendations is entirely at your own discretion and risk.

14. Changes to This Policy

The Company may update this AI Usage Policy from time to time to reflect changes in technology, legal requirements, or the Services.

Material changes will be reflected by updating the Last Updated date.

Continued use of AI-powered features after the effective date of any revisions constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions regarding this AI Usage Policy, please contact: