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Troubleshooting
Troubleshooting Checkout Errors
Resolving transaction blocks and card authorization drops.
Difficulty:
|Beginner
Est: 7 mins
|Updated July 2026
Problem
Your attempts to subscribe or buy credit packs fail during the Razorpay checkout process.
Resolution
- Verify that your card is authorized for recurring international transaction subscriptions if you are buying from outside India.
- If checking out via UPI, ensure you complete the authorization request inside your UPI app (like Google Pay or PhonePe) before the 5-minute checkout session expires.
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